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I need help placing my order.

• Please call us at 1.631.270.4560 or chat with Astrid in the bottom right corder to let us help you through placing your order. We will work to fix any issues as soon as possible.

I want to unsubscribe from the newsletter.

• Click “My Account” at the top right of the page, and then navigate to “Newsletter Subscriptions” from the left sidebar. Uncheck the “General Subscriptions” box and make sure to click save. You can also find this page from your Account Dashboard.

How do I change my email address or password?

• Click “My Account” at the top right of the page, and then navigate to “Account Information” from the left sidebar. To change your email address, fill in the email form with your new address. To change your password, check the box that says Change Password, then enter your current password as well as your new password. Click save when you are finished editing any information. You can also find this page from your Account Dashboa

I forgot my password.

• When trying to log into your account, there is a link located underneath the entry form that says “Forgot Password?” Click this link and follow the instructions, and you will receive an email with a password reset link.

How can I change my credit card information?

• If your card has not yet been charged, please call, email or chat with us to change your payment method. If the has been charged, we cannot change the payment method.

I’m having technical difficulties with my account.

• Please call us at 1.631.270.4560 or chat with Astrid in the bottom right corder to let us help you through your account issues. We will work to fix any issues as soon as possible.



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