As with all shopping websites, we collect personal information from you when you when you shop online at franceandson.com.
We use this information to make your shopping experience easier. We need it to process your orders, inform you of any delays or problems and to send you details of special offers, promotions and new releases.
The information we collect is your name, your e-mail address and telephone number for communication purposes, your invoice and delivery address so we can send goods or a copy of our catalogue and other publications of ours to you together with your credit or debit card details when you place an order.
- We are committed to protecting your privacy.
- We use the latest server technology to ensure this information is protected to the highest standards.
- We never store credit or other payment card details.
There are only four other circumstances where we may share some of your data with others:
- With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or assist us in the service we provide to you. In these instances, we only provide them with the information they need to perform their function and they may not use the information for any other purpose.
- In the event that our business assets are ever sold to or purchased by another company. Our data records are part of our business.
- To outside research companies whom we may ask to contact you directly for your opinions on our products and services. Again, we only provide them with only the information they need to perform their function and they may not use the information for any other purpose.
- Data analysis companies, customer support specialists, webhosting companies and fulfilment companies e.g companies that co-ordinate mailings. Such third parties may be provided with access to your personal information if needed to perform their functions but only to the extent needed to perform their function and may not use such information for any other purpose.
All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
'Cookies' are small pieces of information sent by a web server to a web browser, which enables the server to collect more information from the browser. They are not computer programs, and cannot read other information saved on your hard drive. They cannot be used to disseminate viruses, or get user's e-mail addresses etc.
Third Party Links
We encourage you to read the privacy policies of the other websites you link to or from our website or otherwise visit.