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What is your return policy?

• Merchandise purchased from France and Son may be returned for a refund if the following conditions are met:

  • Return is initiated within 30 days of receipt
  • Product(s) are in new condition
  • Product(s) have all original packaging and hardware, and are packaged as new
  • Customer has a valid receipt
• Returns cannot be accepted for international or custom orders. Returns are shipped at the customer's expense; we recommend insuring all return shipments. France and Son cannot process a refund if the product is returned in used or damaged condition. If you believe the damage occurred while in transit, you must file a claim with the carrier.
• Please make sure that all original packaging and hardware are with the item you are returning. If anything is missing France and Son cannot process the refund and will send the product back at the customer's expense.

Do you have a showroom or store?

• Our flagship store is located in Chelsea, NY at 122 West 18th Street. We also have locations in Westbury and Huntington, NY. Visit our locations page for more information on our stores.

Do you offer Trade or Designer Discount programs?

• Yes, we do! Setting up a trade account is quick and painless. Contact us to become a trade partner today and take advantage of a plethora of benefits. Benefits include, trade discount, product consultation, custom quotes, and logistical support. Visit the Trade & Contact page for more instructions on how to set up a trade account. Think link can be found at the top right of the page or in the footer, or simply click here.

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